What We Do
Every Day
Six core services expanded to eight — no fluff. Each one runs on SOPs written from real port problems, Nairobi to 7 countries. Operator first, broker never.
Customs Clearing
Import & export declaration, valuation defense, exemption handling, and post-clearance audit. TANCIS, ASYCUDA, RECTS — we file correctly first time.
Freight Forwarding
Sea, air and road consolidation with Dar as hub. LCL grouping to Lusaka, Kigali, Goma, Kampala, Nairobi — weekly departures, real ETAs.
Ship Agency
Husbanding, crew handling, port coordination at Dar es Salaam and Mombasa. Berthing, manifest, port health — covered before pilot boards.
Road Transport
Cross-border trucking, last-mile delivery, convoy permits, weighbridge, 24/7 tracking. From Nairobi to Central Corridor and Northern Corridor.
Warehousing
Bonded and non-bonded warehousing, ICD handling, inventory control. For project cargo and FMCG — with security and weighbridge.
Marine Insurance
Cargo cover from port to final destination, including war and strike clauses. Claims followed up until paid — not just sold.
Project Management
Mining, construction, energy logistics — heavy lift, abnormal loads, cross-border convoy permits and site delivery management.
Trade Compliance
HS code validation, TRA queries, exemption advisory, post-clearance audit support. SOPs written from real port problems, not templates.
We Are Here
To Stay.
Not To Pitch.
Founded in Nairobi in 2008 by Genes and Anne with one desk and one client. 10+ years later, 7 countries, same name, same principles — we survived what made others rebrand.
Operator First.
Broker Never.
We own the process. Pre-alert before vessel arrival, HS code validation before TRA raises a query, truck positioning before release — not after. If we say it clears, it clears.
Relationships Move
Faster Than Emails.
After a decade on Dar corridor and extensions into Kigali SEZ, Lusaka, Bukavu, Kampala, Nairobi, we know which officer answers at 6am and which transporter doesn’t ghost.
One Standard,
Seven Countries.
Tanzania • Zambia • Rwanda • DRC • Uganda • Kenya • Global. All offices operate under Genetics SOPs — same clearance standards from Nairobi hub to last mile.
Family Owned.
Operator Led.
Not a corporate chain. Built by Genes and Anne, still led by operators who are on the ground. People first, paperwork second — since 2008.
Zero Shortcuts.
Since Day One.
Started with one desk, one client, zero shortcuts in Nairobi. That principle still moves cargo today — correct filing first time in TANCIS, ASYCUDA, RECTS.
Survived Elections,
Closures, Congestion.
Port congestions, border closures, currency shocks — while others disappeared, we stayed. We Are Here To Stay isn’t a slogan. It’s our record.
“If you need a pretty presentation, hire consultants. If you need cargo off the port in 48 hours, call Genetics.”